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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

Baby Knee Pads

Yes, our baby knee pads can be used for outdoor crawling in the most cases. Besides, they are washable, so you can keep them clean with ease.

- Warm Tips
We suggest only allow your baby to crawl on sand (beach), rubber mulch, grass and other soft playground surface. And before they crawl, make sure you check the area, remove trash, sharp branches, tools, lawn equipment, and animal feces.
Now, you baby can enjoy their exploration safely

It won't be slippery on most types of floors, and babies can learn how to control their muscles in a couple of days. But if it's tile floor, we suggest you choose 2nd gen baby knee pads which have grips on it. 

Yes, we offer 4 pairs in one package, and 2 of them can be put on the elbows. But please also check the size chart to see if it will match your baby's elbows. 

Kids Protective Gear Set

Our 2nd Generation pads have extra shin pads for shin protection! You can refer to the video for more detail:

Now we only have whole protective gear sets, including knee pads, elbow pads and bike gloves.

It depends on the thickness of clothing. Actually, we reserve the extra length of straps, so in most of the cases, knee pads and elbow pads can be worn over clothing.

Return & Refund

Yes! It will not be safe if children wear the wrong size of protect gears! So please contact us and we will change a right size for you!

In fact, we have 1-year warranty! If it's broken, please contact us and we will send you a new one or refund you right away. 

A 3rd party company will be in charge of the delivery. It has 3 rates to choose. If you shop $40, you can also get free shipping (3-7 business days).